Scaled Management Systems

ISO9001 2015 Update – Part 12

The six (6) obligatory procedures

Within the 2008 framework mandating a documented quality management system companies were required to demonstrate how they controlled:-

  • Internal auditing
  • Policy & objectives
  • Quality manual & procedures
  • Preventive action
  • Records

It’s important to note that internal auditing, policy objectives and preventative action are inter-connected with each other and closely linked to continual improvement methods.

With changes to the 2015 version all of these requirements have been removed and so your organisation has a unique opportunity to adapt creatively to those changes while demonstrating control of risk.

Areas to consider are:-

  • Context of the organisation compared with its community and industry sectors
  • Decisions made or based on evidence and facts, not opinions
  • Engagement of people (external to and within the organisation)
  • Evaluating the organisation’s performance
  • Improvement
  • Increased customer focus
  • Leadership (not just management commitment)
  • Managing relationships
  • Operations – how they are structured and controlled
  • Planning
  • Process based controls and thinking (no matter what industry sector you are in)
  • Support mechanisms